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Vehicle Protection Plans

Where can I take my vehicle for repairs?

Most vehicle service contracts allow you to choose any service center that meets the criteria specified in the agreement.. Many contracts require that the facility has an ASE Certified technician. Your contract provider will be able to confirm for sure if a particular service center is acceptable under the terms of your contract. Most dealerships are included: however, please note that some reimbursements are based on aftermarket labor rates which are often exceeded by new car dealers.

If you are unsure of where to take your vehicle for repair, you can typically contact the administrator of your service contract for guidance.

 

 

Learn About Vehicle Service Contracts

Click below to browse our Frequently Asked Questions:

  1. What is a vehicle service contract?
  2. How does a vehicle service contract work?
  3. Why do I need a vehicle service contract?
  4. What does a vehicle service contract cover?
  5. What is an extended warranty?
  6. A warranty came with my car when I bought it. Why do I need a vehicle service contract? Isn't my car covered by the original warranty?
  7. What happens if I sell my car? Is my vehicle service contract transferrable?
  8. Can I purchase extensions and upgrades to my vehicle service contract?
  9. What vehicle upkeep am I responsible for in order for my service contract to remain valid?
  10. Where can I take my vehicle for repairs?
  11. If I get a vehicle service contract, can I still work with my local mechanic?
  12. Do I have to pay for my vehicle service contract in full at the time of purchase?
  13. What if I want to cancel my vehicle service contract?
  14. Can my claim amounts exceed the amount of money I paid for my vehicle service contract?
  15. How are vehicle service contract claims paid?
  16. What happens to the money I pay for my vehicle service contract?
  17. What should I look for when considering purchasing a vehicle service contract?
  18. How does a vehicle service contract deductible work?
  19. Why should I buy a vehicle service contract now? Especially if I still have a manufacturer's warranty.
  20. Are auto manufacturers involved with the creation and sale of vehicle service contracts?
  21. What's the difference between a vehicle service contract and a manufacturer's warranty?
  22. Will purchasing a vehicle service contract subject me to telemarketers and mailings from companies that may not be reputable?
  23. How does the Vehicle Protection Association (VPA) ensure that I, as a consumer, am protected from fraud, false advertising, or other exploitive practices?
  24. Does the VPA provide a list of trusted organizations and businesses?
  25. Who can I contact if I have a problem with my automotive service contract or its provider?

Did you know that the phrase "car warranties scam" is a misnomer? Firms in the vehicle service contracts industry are moving away from the term "warranty" because it is confusing to consumers.

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