Certification Information for VPA Members
VPA's Certified Vehicle Protection Professional ("CVVP") is brought to the VPA by the nationally recognized certification entity, TrainandCertify.org. VPA's mission is to bring the Vehicle Service Contract Industry's sales force to a minimum standard of excellence, customer protection and product knowledge.
This certification is for VPA Firms and their employees. For VPA members, special introductory pricing is available for $69 per employee and certification is good for 2 years. Reps can click online, pay by credit card or PayPal and take the exam online. The exam tests your knowledge of the VPA Code of Conduct as well as the telemarketing and compliance rules and regulations. You will receive a certificate of certification, suitable for framing, upon successfully passing the exam.
If member firms wish to register multiple employees, a special member's registration webpage is available. A search option is also available on the website. This option will identify all actively certified individuals and their city and state.
We encourage all member employees to take advantage of the opportunity to increase their knowledge of the industry and be able to demonstrate their competency and professionalism to their company as well as to customers and peers.
Certified Representatives will have a minimum common knowledge important to customer sales and satisfaction. They will receive a certificate for posting in your office. For member firms, having a well trained sales force will be an important marketing resource.
Interested in becoming a VPA certified company?
Simply click here to visit the TrainandCertify.org website to find out more.