America's Advocate for
Vehicle Protection Plans

How can I know that a given Automotive Protection Product is a good offering?

Consumers should fully investigate an automotive protection product offering before making a purchase decision. Things to look at include the reputation of the provider, ratings from third-party evaluation organizations, the detailed terms of coverage, and many other factors. How long has the firm been in business? What is their rating with the Better Business Bureau? Does the firm have the backing of an insurance carrier to ensure that it can honor all claims? There are many questions to ask. Make sure you do your due diligence before buying an Automotive Protection Product.

The details of your coverage are typically provided to you in booklet format via mail shortly after purchasing your automotive protection product. In many cases, you can elect to receive an electronic copy of your service contract via email.

Prior to purchase, many automotive protection product sellers are able to provide you with a sample contract to assist you in making your decision. Ask your selling agent for details of this service.


Beware of firms that sell "extended warranties." Automobile service contract providers have moved away from this phrase because it's confusing to consumers. If a company talks to you about extending a car warranty, there's a good chance they are not a member of the VPA and may not be following industry best practices designed to protect consumers.

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